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Dealing with Difficult People

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Dealing with Difficult People Webinar

Dealing with difficult people ANYWHERE certainly isn’t easy, to say the least, but unfortunately, it cannot be prevented. What can be achieved, however, is the development of the proper skill sets to face these types of people head-on.

This webinar focuses on how to master interactions with those intentional, accidental, or reluctant hard bargainers.

Trainees will learn the following:

  • How to jiu-jitsu difficult people
  • How to recognize the three types of bargainers
  • How to encourage team growth through difficult times